Chordial

Privacy Policy

Last updated: 10/29/2025

1. Information We Collect

Personal Information

When you create an account, we collect your email address and any profile information you choose to provide. If you sign up through Google OAuth, we receive basic profile information from Google.

Usage Data

We collect information about how you use our service, including your prompts, generated content, subscription plan, credit usage, and interaction patterns with our platform.

Technical Data

We automatically collect certain technical information including your IP address, browser type, device information, and usage analytics to improve our service performance and security.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our AI music generation service
  • Process your account registration and manage subscriptions
  • Generate musical content based on your prompts
  • Track credit usage and enforce plan limits
  • Improve our AI models and service quality
  • Send important service updates and notifications
  • Provide customer support and respond to inquiries
  • Ensure security and prevent fraud or abuse

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (e.g., Supabase for authentication, Stripe for payments)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Safety and Security: To protect the rights, property, or safety of Chordial, our users, or the public

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored securely using industry-standard encryption and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. AI Training and Content

Your prompts and interactions with our service may be used to improve our AI models. We analyze usage patterns and prompt effectiveness to enhance generation quality. Generated musical content remains your intellectual property, but we may retain anonymized data for service improvement purposes.

6. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze service usage. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

7. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Update or correct your account information
  • Delete your account and associated data
  • Opt out of non-essential communications
  • Request data portability where applicable
  • Object to certain processing of your data

To exercise these rights, please contact us through our support channels.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill legal obligations. When you delete your account, we will remove your personal information within a reasonable timeframe, though some data may be retained for legal or operational purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

11. Third-Party Services

Our service integrates with third-party providers including Google (OAuth), Supabase (database/auth), and Stripe (payments). These services have their own privacy policies, and we encourage you to review them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of the service after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our support channels or via the contact information provided on our website.